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Jay Myers' Shopify email & SMS recommendation
After 15 years on Shopify, this is the email and SMS platform I recommend.

I use Omnisend for every Shopify store I manage, and for Shopify1Percent too. It combines campaigns, automations, segmentation, SMS, reporting, and AI that can work from your actual account data.

Free plan available No credit card required Code
Jay Myers
Recommended by Jay Myers Shopify merchant since 2009. Co-founder of Bold Commerce. Host of Shopify1Percent.
Monday marketing check-in Omnisend connected to AI
Live data
You Where can my email and SMS be making more money this week?
AI + Omnisend Your largest opportunity is cart recovery. Your checkout flow is converting below your account average. Start by separating cart and checkout abandonment, then add one SMS touch for high-intent shoppers.
Priority Cart recovery
Next action Build segment
Data source Your account
Not generic AI advice. It can work from your campaigns, automations, contacts, and performance data.
150,000+ brands use Omnisend
$79 Omnisend-reported return per $1 spent
4.8 / 5 Omnisend-reported Shopify rating
5 days free migration target
Quick answer

What is Omnisend?

Omnisend is an ecommerce marketing platform for email, SMS, web push, automations, segmentation, forms and reporting. Omnisend says more than 150,000 brands use the platform and reports a 4.8/5 Shopify rating. Its MCP connection lets merchants use ChatGPT or Claude to analyze account data, manage segments and prepare campaigns in plain language.

Steal these prompts

What are the best Omnisend AI prompts to run first?

Run these in order. The first explains the account. The second finds the automation leaks. The third turns one of those findings into an audience and campaign you can actually use.

1Audit
2Diagnose
3Build
Prompt 01 · Account audit

What is actually going on in here?

Start wide. This gives you the shape of the account before you chase one metric or assume last week's campaign was good.

What to look for: The campaign-versus-automation revenue split, changes against your own averages, and whether the AI ranks the same priorities you would.
Account audit
Paste into ChatGPT or Claude after connecting Omnisend.
You
Message
Look at my Omnisend account for the last 90 days. Give me a plain-English summary of list size and growth, the revenue split between campaigns and automations, open and click rates compared to my own running average, and the three things most worth fixing. Rank them by revenue impact, not by how quick they are to do.
Paste this into your AI assistant, then ask follow-up questions to go deeper.
Prompt 02 · Automation audit

Where is the automation money leaking?

This goes flow by flow, then looks for the workflows that are missing completely. It is usually where the fastest opportunities surface.

What to look for: Missing browse abandonment, weak revenue per recipient, and live flows performing below their own history. Treat projected value as direction, not a forecast.
Automation audit
Paste into ChatGPT or Claude after connecting Omnisend.
You
Message
Break down my automation revenue by workflow for the last 90 days. For each one, show revenue, orders, and revenue per recipient. Then list the workflows I don't have turned on that stores at my volume usually run, and give me a rough sense of what each missing one could be worth based on my current traffic and order volume. Flag which of my live flows are underperforming their own benchmark.
Paste this into your AI assistant, then ask follow-up questions to go deeper.
Prompt 03 · Build the win-back

Can you build it, not just tell me about it?

This is the useful leap. It asks for the audience first, creates a decision point, and only then drafts the campaign using evidence from your own sends.

What to look for: The segment size before anything is created, the past subject-line patterns it references, and whether the audience is large enough to justify the send.
Win-back builder
Paste into ChatGPT or Claude after connecting Omnisend.
You
Message
Find customers who have bought at least twice but haven't opened anything in 60 days. Show me the segment size first, before you create anything. If it's worth doing, build that segment in Omnisend and draft a win-back email for it. Base the subject line on patterns that have actually worked in my past campaigns, and tell me which ones you used and why.
Paste this into your AI assistant, then ask follow-up questions to go deeper.
Three guardrails I use AI should shorten the work, not remove your judgment.
Ask for the evidence. Make it show the numbers or past campaigns behind the recommendation.
See the audience first. Check segment size and logic before allowing it to create anything.
Approve before sending. Read the draft, links, discount, and exclusions yourself. Do not use autopilot.
First-hand workflow

How do I use Omnisend with AI in practice?

I use Omnisend for Shopify1Percent and the Shopify stores I manage. I treat AI as an analyst and builder, not an autopilot.

01 · Diagnose

Start with the account, not a blank prompt

Run a 90-day audit and ask the model to show the evidence behind every recommendation, including the campaigns, flows and metrics it used.

02 · Decide

Inspect the audience before creating it

Check the segment size, rules and exclusions first. A technically correct segment can still be too small, too broad or wrong for the campaign.

03 · Build and review

Let AI prepare the work, not publish it

Ask it to draft the segment or campaign, then manually review the audience, links, offer, exclusions and timing before anything goes live.

The cart-recovery example in the hero is illustrative. The three prompts on this page are the reusable workflows I recommend running against your own Omnisend account.
What the prompts unlock

What can Omnisend AI do with ChatGPT and Claude?

The useful part is giving AI permission to read the real account, explain the patterns in plain English, and then prepare the next action without exporting everything into another tool.

01

Understand the account without hunting through reports

Ask about revenue, engagement, list growth, or one specific workflow. The answer is based on your account rather than a generic ecommerce benchmark.

  • Compare campaigns with automations
  • Find changes against your own history
  • Rank opportunities by likely impact
03

Turn the finding into work you can review

Once the opportunity is clear, ask it to prepare the segment or campaign. You still review the audience, copy, offer, and timing before anything goes live.

  • Draft from patterns in your own sends
  • Explain why it made each choice
  • Approve before publishing
One connected platform

What features does Omnisend include?

The value is not one feature. It is having the customer data, channels, automation, and reporting working together.

Email campaigns

Build branded campaigns with product blocks, dynamic discounts, testing, and conversion tracking.

SMS and web push

Add time-sensitive channels to the same customer journey without running a separate system.

Revenue automations

Trigger messages from real behaviour, purchase history, checkout activity, and lifecycle stage.

Dynamic segmentation

Target people by what they bought, viewed, ignored, or are statistically likely to do next.

Forms and list growth

Capture email and SMS consent with popups, landing pages, and multi-step signup experiences.

Reporting and AI insights

See what is producing revenue, then use AI to investigate problems and prepare the next action.

Already using another platform?

How does Omnisend migration work?

Give the migration team access to your current platform. They can rebuild the core pieces by hand, including automations, segments, forms, and templates. You review the new account when it is ready.

✓ Free migration
✓ Five-day target
✓ Up to 35% potential savings vs. Klaviyo
Start With Free Migration
What the switch looks like
  1. 1
    Connect your current platformProvide temporary access and confirm what needs to move.
  2. 2
    Omnisend rebuilds the core accountAutomations, segments, forms, and templates are recreated by hand.
  3. 3
    You review and launchCheck the setup, approve it, and begin sending from Omnisend.
Exact migration scope depends on your current setup and plan.
Jay Myers
Jay Myers Co-founder, Bold Commerce
Host, Shopify1Percent
Jay's take

Why does Jay Myers recommend Omnisend?

I have been operating in ecommerce since 1998 and building on Shopify since its earliest years. I have used nearly every serious email platform along the way.

What I like about Omnisend is that it does not make you choose between a capable platform and sensible economics. It covers the campaigns, automations, segmentation, and channels a Shopify merchant expects. The ChatGPT and Claude connection gives it a genuinely different direction.

I use it for Shopify1Percent. That is why I am comfortable recommending that you try it.

Questions before you switch?

Frequently asked questions about Omnisend for Shopify

Start on the free plan. Test the workflow. Connect your store. Then decide whether it deserves a larger role in your stack.

Start Free
Is Omnisend free to try?+
Yes. Omnisend offers a free plan for an unlimited time, with up to 500 email sends per month, and does not require a credit card to start. Shopify1Percent visitors can use code JAY30 for 30% off their first three paid months.
How much does Omnisend cost?+
Omnisend has a free plan. Paid plans currently start at $16 per month and scale with contact count, sending volume and plan. Check Omnisend’s pricing page for the exact cost at your list size.
Can Omnisend replace Klaviyo?+
Omnisend includes email, SMS, web push, automations, segmentation, forms, testing and reporting. Omnisend says comparable plans can cost up to 35% less than Klaviyo. The right choice depends on your required integrations, reporting and workflow complexity.
Does Omnisend work with ChatGPT and Claude?+
Yes. Omnisend’s MCP connection lets supported AI tools access permitted Omnisend data, analyze campaign and automation performance, manage segments and prepare campaigns. You control the connection and permissions.
Does Omnisend support abandoned-cart automation?+
Yes. Omnisend supports abandoned-cart and checkout workflows, along with welcome, browse-abandonment, post-purchase, back-in-stock, review-request and win-back automations.
Does Omnisend work with Shopify Plus?+
Yes. Omnisend integrates with Shopify and Shopify Plus. Brands with highly customized enterprise workflows should still confirm that every required integration, reporting field and data flow is supported before migrating.
How is Omnisend different from Mailchimp for ecommerce?+
Omnisend is built specifically around ecommerce lifecycle marketing, combining email, SMS, web push, store-triggered automations, forms and purchase-based segmentation. Mailchimp has a broader general-marketing footprint. The better fit depends on your channels, integrations and operating workflow.
Will Omnisend migrate my existing setup?+
Omnisend offers a free migration service with a stated five-day rebuild target. Its team can recreate automations, segments, forms and templates. The exact scope depends on your current platform, setup and plan.
Who should test Omnisend carefully before switching?+
Brands that depend on uncommon integrations, deeply customized data models, highly specialized attribution or complex enterprise reporting should validate those requirements first. Test the free plan, confirm the integrations and review a migration scope before committing.
How do I receive the Shopify1Percent offer?+
Use any Omnisend button on this page. If the discount is not already applied when you upgrade, enter code JAY30 for 30% off your first three paid months.
Sources and methodology

Where were the product claims checked?

Product capabilities, pricing, migration and MCP claims were checked against Omnisend’s official documentation. Shopify rating information was checked against the Shopify App Store. Product details can change. Last reviewed August 2, 2026.

Omnisend product overview Omnisend MCP Omnisend pricing Omnisend migration Shopify App Store listing

Exclusive Shopify1Percent offer

Your email platform should make more money, not more work.

Start with the free plan. Get 30% off your first three paid months with code JAY30.

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